Last updated: 24 September 2026

Controller	DASING PARKETI DOO Import-Export Skopje
Legal name	Drushtvo za proizvodstvo, gradezhnishtvo, trgovija i uslugi DASING PARKETI DOO uvoz-izvoz Skopje
Tax / VAT No.	MK4058013517315
Company Registration No.	6906842
Address	82A Boris Trajkovski, Skopje – Kisela Voda, Republic of North Macedonia
Privacy email	contact@dsparketi.com

1. About this Policy

This Policy explains how DS Wood Floors collects, uses, stores and protects personal data when you visit the website, create an account, contact us or purchase products and services.

Processing is carried out in accordance with the Personal Data Protection Law of the Republic of North Macedonia (Official Gazette No. 42/20, as amended, including No. 294/21 and subsequent amendments) and other applicable legislation.

2. Personal data we may process

• name and surname;
• billing and delivery address;
• email address and other contact details you choose to provide;
• order, product, payment and delivery information;
• complaint, return and service information;
• account, wishlist and comparison-list information where those features are used;
• messages sent through contact forms or email;
• IP address, device and browser information, technical logs and security data;
• cookie preferences and, where there is an appropriate legal basis, analytics or marketing data.

3. Purposes and legal bases

We process personal data only where an appropriate legal basis exists. Depending on the circumstances, processing may be necessary for entering into or performing a contract, complying with a legal obligation, pursuing a legitimate interest, or based on your consent.

• receiving, confirming and fulfilling orders;
• payment, invoicing and accounting;
• delivery and performance of ordered services;
• communication about orders, complaints and support;
• account management;
• website security and prevention of fraud or misuse;
• compliance with tax, accounting, consumer and other legal obligations;
• direct marketing and personalisation where legally permitted;
• analytics and improvement of the website where permitted and, where required, based on consent.

4. Payment information

Where payments are processed by a bank or authorised payment service provider, card details are normally entered directly into that provider’s system. DS Wood Floors should not receive or store complete card data unless expressly required by the selected payment model and legally permitted.

5. Recipients and service providers

We disclose data only to the extent necessary for a specific purpose. Recipients may include courier and transport providers, banks and payment operators, accountants, hosting and IT providers, email and customer-support providers, and competent public authorities where disclosure is legally required.

Where a third party processes data on our behalf, appropriate contractual and organisational safeguards are used as required by law.

6. International transfers

Some cloud, communications, analytics or technical services may involve processing outside the Republic of North Macedonia. Where such a transfer takes place, we use a lawful transfer mechanism and appropriate safeguards.

7. Retention

We retain personal data only for as long as necessary for the purpose for which it was collected and for periods required by tax, accounting, consumer and other applicable laws. Data needed to establish, exercise or defend legal claims may be retained until the relevant limitation periods expire.

Where processing relies solely on consent, we stop that processing after consent is withdrawn unless another lawful basis permits continued retention.

8. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure or destruction. The website should use secure HTTPS/TLS transmission and restricted administrative access. No internet system, however, can guarantee absolute security.

9. Your rights

Subject to applicable legal conditions, you may have the right to information and access, rectification, erasure, restriction of processing, data portability, objection to certain processing and withdrawal of consent.

To exercise your rights, email contact@dsparketi.com. We may request additional information reasonably necessary to verify identity before acting on a request.

10. Complaints to the supervisory authority

If you believe your personal data is processed unlawfully, you may seek protection from the Personal Data Protection Agency of the Republic of North Macedonia, without prejudice to other available administrative or judicial remedies.

11. Marketing communications

Promotional communications are sent only where there is an appropriate legal basis. Where marketing relies on consent, you may unsubscribe at any time using the available unsubscribe option or by contacting us.

12. Cookies and similar technologies

Necessary, functional, analytics and marketing cookies are described in the Cookie Policy. Strictly necessary cookies may be used to provide functions expressly requested by the user, while non-essential cookies are subject to prior consent where required by law.

13. Children

The online store is not intended to knowingly collect children’s personal data without an appropriate legal basis and any consent required by law. If we become aware that data has been collected contrary to law, we will take appropriate action.

14. Changes to this Policy

This Policy may be updated to reflect legal, technical or business changes. The current version will be published on the website with the date of the latest update.